Technical Assistance For Families

Are you in need of technical assistance with your computer or iPad? Need help installing an application?

The DOE is launching a family-facing, Remote Learning Technical Support ticket system. Families can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status through the Technical Support for Families page found at:

https://idm.nycenet.edu/remotelearningsupportticket/index.html