Need Technology Help?

Need assistance with connectivity or tech. devices?

We have the resources you need!

Follow these steps:
(also available in the "SUPPORT" tab on our website)

Step 1: FAQs and step by step instructions for common issues:
https://www.nycenet.edu/technicalsupportforfamily

Step 2: Reach out to the NYC DOE Help Desk for personalized support:
https://servicecenter.nycenet.edu/CherwellPortal/IT?Locale=en-US&_=67e82f5f
or Call 718-935-5100

Step 3: The Brooklyn Brownstone Tech Team can help! Please follow steps 1 and 2 FIRST ;-)
https://docs.google.com/forms/d/e/1FAIpQLSccK-U1plWpiYkjzoDa_aes7cBAUITrs0sop-Z-dpDCl3Jnpw/viewform?vc=0&c=0&w=1&flr=0&gxids=7628

Allow the Brownstone Tech Team 24-48 hours to return your message.

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